Complaints

Complaints

It can always happen that something doesn't go as planned. We recommend that you first make your complaints known to us by emailing contact@datablocks.dev. If this does not lead to a solution, it is possible to submit your dispute for mediation via WebwinkelKeur via https://www.webwinkelkeur.nl/kennisbank/consumenten/geschil/. Since February 15, 2016, consumers in the EU have also had the option to submit complaints via the ODR platform of the European Commission. This ODR platform can be found at http://ec.europa.eu/odr. If your complaint is not yet being dealt with elsewhere, you are free to submit your complaint via the platform of the European Union.